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It’s official. Eleven credit unions have achieved MemberView’s Best of the Best Consumer Loan designation for 2016. These credit unions use the MemberView Omnichannel Voice of Member program to collect member feedback at various touchpoints. To qualify for the designation, a credit union must have attained a minimum score of 6.5 out of 7 for member Ease of Use and a Net Promoter Score®* of 80 or better from members who borrowed from the credit union in 2016. (*Net Promoter Score is a trademark of Satmetrix, Bain & Company, and Fred Reichfield.)
Members of these credit unions can expect a painless experience when applying for a consumer loan:
- 121 Financial Credit Union (Jacksonville, FL)
- A+ Federal Credit Union (Austin, TX)
- Ardent Credit Union (Philadelphia, PA)
- Atlanta Postal Credit Union (Atlanta, GA)
- First Commonwealth Federal Credit Union (Bethlehem, PA)
- Guadalupe Credit Union (Santa Fe, NM)
- IH Mississippi Valley Credit Union (Moline, IL)
- La Capitol Federal Credit Union (Baton Rouge, LA)
- Park City Credit Union (Merrill, WI)
- Park Side Credit Union (Whitefish, MT)
- UnitedOne Credit Union (Manitowoc, WI)
Thank you to each of these credit unions for making it easy for members to improve their financial lives!
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